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Thank you for visiting the Aldi App. Your feedback will help us to make exciting improvements in the future. Please note, this survey is for feedback only, please don't leave any personal details. If you need any support, please visit the
help section
.
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Thank you for visiting the Aldi Website. Your feedback will help us to make exciting improvements in the future. Please note, this survey is for feedback only, please don't leave any personal details. If you need any support, please visit the
help section
.
(This question is mandatory)
Thank you for visiting the ALDI App. Your feedback will help us to make exciting improvements in the future. Please note, this survey is for feedback only, please don't leave any personal details. If you need any support, please visit the
help section
.
(This question is mandatory)
Thank you for visiting the ALDI Website. Your feedback will help us to make exciting improvements in the future. Please note, this survey is for feedback only, please don't leave any personal details. If you need any support, please visit the
help section
.
(This question is mandatory)
Thank you for visiting the Aldi App. Your feedback will help us to make exciting improvements in the future. Please note, this survey is for feedback only, please don't leave any personal details. If you need any support, please visit the
help section
.
(This question is mandatory)
Thank you for visiting the Aldi Website. Your feedback will help us to make exciting improvements in the future. Please note, this survey is for feedback only, please don't leave any personal details. If you need any support, please visit the
help section
.
(This question is mandatory)
Thank you for visiting the Aldi Whatsapp chat. Your feedback will help us to make exciting improvements in the future. Please note, this survey is for feedback only, please don't leave any personal details. If you need any support, please visit the
help section
.
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Thank you for visiting the Aldi Leaflet. Your feedback will help us to make exciting improvements in the future. Please note, this survey is for feedback only, please don't leave any personal details. If you need any support, please visit the
help section
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Thank you for visiting the Aldi Newsletter. Your feedback will help us to make exciting improvements in the future. Please note, this survey is for feedback only, please don't leave any personal details. If you need any support, please visit the
help section
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What do you want to give feedback about?
Choose one of the following answers
Website Experience
Store Experience
About a product
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Overall, how would you rate your experience with the Aldi website?
(1=very dissatisfied, 5=very satisfied)
1
2
3
4
5
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Sorry to hear this! Can you let us know what the problem was?
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Thank you, what did you like most about the website?
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What is the main reason you visited the Aldi website today?
Choose one of the following answers
To read product information
To browse products
To view the leaflet / catalogue
To get help or provide feedback
ALDI Services
To get store information
Inspiration & recipes
Use shopping lists
To get company information (e.g. about jobs, sustainability etc)
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Were you able to complete this?
Choose one of the following answers
Yes
No
Not done yet
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Why were you unable to do so?
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Overall, how would you rate your experience with the Aldi app?
(1=very dissatisfied, 5=very satisfied)
1
2
3
4
5
(This question is mandatory)
Sorry to hear this! Can you let us know what the problem was?
(This question is mandatory)
Thank you, what did you like most about the app?
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What is the main reason you visited the Aldi app today?
Choose one of the following answers
To read product information
To browse products
To view the leaflet / catalogue
To get help or provide feedback
ALDI Services
To get store information
Inspiration & recipes
Use shopping lists
To get company information (e.g. about jobs, sustainability etc)
(This question is mandatory)
Were you able to complete this?
Choose one of the following answers
Yes
No
Not done yet
(This question is mandatory)
Why were you unable to do so?
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If you would like to provide feedback about a store experience, please use the following contact form from the help centre.
Contact form
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Overall, how would you rate your experience with the stores?
(1=very dissatisfied, 5=very satisfied)
1
2
3
4
5
(This question is mandatory)
Sorry to hear this! Can you let us know what the problem was?
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Thank you, what did you like most about the stores?
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If you would like to provide feedback about a product, please use the following contact form from the help centre.
Contact form
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Overall, how would you rate your experience with the Aldi assortment?
(1=very dissatisfied, 5=very satisfied)
1
2
3
4
5
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Sorry to hear this! Can you let us know what the problem was?
Choose one of the following answers
Product was out of stock
Poor product information
Poor product quality
Product removed from assortment
Other:
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Thank you, what do you like most about the assortment?
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How would you rate the experience with the Whatsapp-chat from Aldi?
(1=very dissatisfied, 5=very satisfied)
1
2
3
4
5
(This question is mandatory)
What do you like most about the Whatsapp-Chat from Aldi?
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Sorry to hear this! Can you let us know what the problem was?
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What is the main reason for using the Whatsapp-chat from Aldi?
Choose one of the following answers
Easy access to the digital leaflet
Information about offers
Other:
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Were you able to complete the main reason of your visit?
Choose one of the following answers
Yes
No
Not done yet
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Why were you unable to do so?
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How would you rate the experience with Aldi leaflet?
1
2
3
4
5
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What do you like most about the Aldi leaflet?
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Sorry to hear this! Can you let us know what the problem was?
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What is the main reason for using the Aldi leaflet?
Choose one of the following answers
Get informed about current deals
Plan my weekly shopping trip
Searching for a specific offer / product
Inspiration, recipes and discover trends
Other:
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Were you able to complete the main reason of your visit?
Choose one of the following answers
Yes
No
Not done yet
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Why were you unable to do so?
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How would you rate the experience with Aldi newsletter?
1
2
3
4
5
(This question is mandatory)
What do you like most about the Aldi newsletter?
(This question is mandatory)
Sorry to hear this! Can you let us know what the problem was?
(This question is mandatory)
What is the main reason for using the Aldi newsletter?
Choose one of the following answers
Easy access to the digital leaflet
Browsing offers
Find offers for ALDI services
Inspiration, recipes and discover trends
Other:
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Were you able to complete the main reason of your visit?
Choose one of the following answers
Yes
No
Not done yet
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Why were you unable to do so?
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What area of the website can be improved to provide a better experience?
Choose one of the following answers
Please choose...
Shopping lists
More product information (e.g. ingredients)
Store stock checker
Access to customer service
Performance (e.g. blurry images or parts not loading)
Search & navigation
Loyalty program
Finding a store / store information
Nothing
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What area of the app can be improved to provide a better experience?
Choose one of the following answers
Please choose...
Shopping lists
More product information (e.g. ingredients)
Store stock checker
Access to customer service
Performance (e.g. blurry images or parts not loading)
Search & navigation
Loyalty program
Finding a store / store information
Nothing
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Do you have more information how this can be improved?
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Finally, would you like to share any other feedback?
Submit
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